Q: My insurance company said to take my vehicle to one of their recommend shops, do I have a choice? A: Yes, you may take your vehicle to any repair shop you wish. We recommend asking a friend, family member, co-worker or someone you know and trust. Always remember your insurance company works for YOU. A good insurance company and repairer can always work issues out in your best interest. Never be afraid to ask questions and always get more than one opinion.
Q: How much will it cost to paint my car?
A: Every car has damage that is different from another, the amount of time it takes to get a car prepared, or get ready for paint is the main factor for price. It is impossible to give a fair quote without seeing the vehicle.
Q: How long will it take to repair my car?
A: Most repairers give completion times to the owner when the estimate is written, however there are some overrun times that are out of the repairers hand due to faulty parts etc. When this occurs, there should be an agreement between the repairer and vehicle owner on a loner vehicle at time of estimate.
Q: What are after-market parts?
A: After-market parts are parts that are made to fit your vehicle by a company other than the manufacturer of your car.
Q: Do aftermarket parts last as long as Original Equipment Manufacturer parts and are there any guarantees?
A: This subject has received a great deal of publicity in the media. It is our contention that the fit, finish, and corrosion protection are in the hands of the repairer. If a good technician is given a good fender (aftermarket or OEM) it should fit well, look great, and last for many years. You nor anyone else should be able to tell by sight if it's aftermarket or OEM. Since some parts are purely cosmetic, while other parts (e.g., structural components) are safety related, we will often make specific recommendations based upon safety and price considerations.
Q: Can you put my mirror back on?
A: Yes we can, after a door mirror has been torn away from the door there is usually damage to the area behind the mirror housing. This area must be repaired before the mirror can be reinstalled. Sometimes the old mirror can be repaired and reused otherwise used mirrors usually start around $60.00 and cost $25.00 labor to install.